Return, Exchange & Refund Policy 🔁💳

At AESHARA, we want you to love what you wear 🤍. If something isn’t quite right, please review our policy below for a smooth return or refund experience.

❌ Cancellation Policy

• Orders can be cancelled only before they are shipped 🚚
• Once an order has been shipped, cancellation is not possible through the website

🔄 Return & Exchange Policy

• Returns and exchanges are applicable only on select products
• Detailed return eligibility are mentioned on individual product pages 🏷️
• For most products, the return window is 7 days from the date of delivery 📅
• Return eligibility and conditions may change without prior notice
• If pickup service is not available at your location, you may be required to self-ship the product to our provided address 📦
• Return or exchange charges, if any, will be applied on a case-to-case basis

📝 Important Notes for Returns

Please ensure the following to make your return eligible:

• Items must be unused and unwashed for hygiene reasons 🧼
• Products must be returned with original packaging and tags intact
• Items without original tags will not be accepted ❌
• Return or exchange requests must be raised within the return period mentioned on the product page

💰 Refund Policy

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund 📩
• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to the original mode of payment 💳
• Shipping charges, if any, are non-refundable unless the return is due to a damaged or incorrect product
• In case of exchanges, refunds (if applicable) will be processed after stock verification

🤍 Need Help?

If you have any questions regarding returns, exchanges, or refunds, feel free to reach out to our support team—we’re always happy to help 😊